Step-by-step Guide on Documents to Upload - Pension Loans

If you're a customer of CedisPay and are looking to apply for a personal loan backed by pension assets, you'll need to prepare some required documents. But don't worry, we've put together a step-by-step guide to help you obtain these documents without having to leave your house. Here's how you can prepare the required loan application documents:

  • Valid Ghanaian national ID (Ghana Card): Visit the Ghana Card website https://ghana.gov.gh/index.php/ghana-card, click on "Apply Now," and fill out the necessary details. Follow the instructions to upload the necessary documents, such as a passport-sized photo and proof of address. Submit the application online, and you'll receive a notification to pick up your Ghana Card when it's ready at the nearest Ghana Card office.
  • Proof of current address: Visit the website of your utility provider, such as your electricity or water company. Log in to your account or create a new account, navigate to your bill, and download the most recent bill as proof of address.
  • Three (3) most recent payslips: Check if your employer provides an online employee portal or HR system. Log in to the portal and navigate to your payslips. Download the most recent three payslips and save them on your device. If your employer doesn't provide an online system, request for your payslips to be sent to your email or delivered to your address.
  • Three (3) months of bank statements: Log in to your online banking platform or download your bank's mobile app. Navigate to your account statement, select the date range for the past three months, and download the statement as a PDF.
  • Proof of payment for recent bills, loans, or rent: Log in to your online banking platform or download your bank's mobile app. Navigate to your transaction history, select the date range for the past few months, and search for payments made towards bills, loans, rent or any other relevant payments. Download the transaction history as a PDF.
  • Standing order confirmation: Log in to your online banking platform or download your bank's mobile app. Navigate to the standing order section or direct debit section and find the relevant standing order confirmation. Download it as a PDF.
  • Loan backed by pension asset: Contact your pension company and request a signed agreement with CedisPay. Provide necessary details and documents required by your pension company. Review the agreement and sign it. Scan or take a picture of the signed agreement and send it to CedisPay via email or upload it to their portal.

Make sure to review all the required documents carefully and ensure that they meet the requirements of CedisPay's loan application. If you encounter any issues, don't hesitate to reach out to CedisPay's customer service for assistance. For further convenience, CedisPay also provides an online tool for customers to upload and submit their required documents directly on our website. Simply log in to your CedisPay account, navigate to the loan application section, and follow the instructions to submit your documents online. We hope this guide has been helpful in preparing your required loan application documents. If you have any further questions or concerns, please don't hesitate to contact our customer service team.

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